Business Hours
- Monday
- 9 AM - 6:30 PM
- Tuesday
- 9 AM - 6:30 PM
- Wednesday
- 9 AM - 6:30 PM
- Thursday
- 9 AM - 5 PM
- Friday
- 9 AM - 5 PM
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
We understand life happens and schedules can change. To respect everyone's time, we kindly ask that you follow our cancellation guidelines:
CANCELLATION
To cancel an appointment, you must cancel BEFORE 24 hours. My booking site will send you texts/emails, scroll to the bottom and hit manage my appointments from there you will be able to cancel your appointment. If it's after the 24 hours mark, it's not going to let you, and I will charge you a 25% cancellation fee for any cancelation done after 24 hours.
NO CALL NO SHOW
I have a 10-minute grace period, if you are more than 10 minutes late there is a high possibility of your appointment being shortened or cancelled. It is not fair for the rest of my clients who are on time and will be charged 50% of the service booked. If you are more than 10 minutes late without no notice, it will be considered a no call no show and again, you will be charged 50% of the service. I do not tolerate no call no shows, I am very easy to communicate with.
STUDIO POLICY
Please no extra guests unless you are bringing a guest that is also getting a service.
Cancellation and "No Show" fees will be charged to the credit card on file. Once this charge is completed, you may then schedule a new appointment. If the card declines, a hold will be put on your profile in our system.
ALL FEES must be paid before booking a new appointment. By having a card on file and reading and understanding the policy, you are giving PERMISSION to charge your card in the event of a late, cancellation, and/or a no show.
ALL DEPOSITS ARE NON-REFFUNDABLE
You are able to reschedule once for the deposit to transfer to your next appointment. You can email me at versatilexaesthetics@gmail.com once you are ready to reschedule. Other rescheduling will require a new deposit.